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Manual & Automated Closing of Reservations

How to complete Reservations without converting them into Check-outs


The Close Reservations feature lets you complete a Reservation without converting it into a Check-out. This is useful when equipment stays in-house or is used in one specific room and never needs to be formally checked out. 


Enabling Close Reservations for your account

  • Go to your Settings in the bottom left corner of your screen

  • Click Add-ons

  • Next, click Settings in the Reservation section:

 
 
  • And Enable the Closing Reservations Module:

Screenshot 2025-06-30 at 10.39.20 AM 

 

  • Click Save (top-right corner of the screen)


Turning Off the Check-Out Module (Optional)

  • Go to your Settings and click Add-ons

  • Scroll down to Check-outs and click 'Deactivate'

  • Click Save in the top-right corner

 

Note: Deactivating Check-outs removes access to Check-out functionality across your account. You can re-enable it at any time in Settings. 

 
 

Using Closed Reservations

Completing a Reservation manually

  • Go to a Reservation that is completed

  • Click Actions 

  • Choose 'Close Reservation'

Screenshot 2025-06-30 at 10.47.21 AM

 


Completing a Reservation automatically

There are a few options for you when it comes to completing your Reservations automatically. 

  • Go to your Settings and click Add-ons

  • Next, click Settings in the Reservation section

  •  Review the available automatic close options and enable the settings that best suit your workflow

    Screenshot 2025-06-30 at 10.55.42 AM 

  • Click Save (top-right corner of the screen)