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  3. Reservations, Check-Outs & Check-Ins

Manual & Automated Closing of Reservations

How to complete Reservations without converting them into Check-outs


Sometimes, converting Reservations into Check-outs isn't the best workflow for you and your team. For example: when equipment stays in-house or is used in one specific room only. 


Enabling Close Reservations for your account

  • Go to your Settings in the bottom left corner of your screen

  • Click Add-ons

  • Next, click Settings in the Reservation section:

  • And Enable the Closing Reservations Module:

Screenshot 2025-06-30 at 10.39.20 AM
  • Click Save (top-right corner of the screen)

     


Turning off the Check-out module (optional)

  • Go to your Settings and click Add-ons

  • Scroll down to Check-outs and click 'Deactivate'

  • Click Save in the top-right corner

Please note: By deactivating Check-outs, you will not be able to utilize the Check-out functionality on your account. You can always toggle this back on in your Settings. 

 
 

Using Closed Reservations

Completing a Reservation manually

  • Go to a Reservation that is completed

  • Click Actions 

  • Choose 'Close Reservation'

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Completing a Reservation automatically

There are a few options for you when it comes to completing your Reservations automatically. 

  • Go to your Settings and click Add-ons

  • Next, click Settings in the Reservation section

  •  Adjust the automatic settings that best meet your needs

    Screenshot 2025-06-30 at 10.55.42 AM 

  • Click Save (top-right corner of the screen)