How to use Equipment Picking on mobile

How do you check out a reservation using the mobile app?

To check out a reservation on the mobile app, first open the app and navigate to the Reservations screen. Select the reservation, tap Actions, choose Proceed to pick-up, and scan each item. Scanned items move to the picked column automatically. You can also skip items or replace conflicted items by scanning a similar one.

Steps to complete a mobile check-out

1. Open the app and navigate to the Reservations screen.
2. Select the reservation you want to check out.

3. Click Actions and select Proceed to pick-up.


You can start scanning right away!



What happens when you scan an item?

Any item you scan is added to the picked column, even if it was not part of the original reservation.

How do you pick or skip an item without scanning?

Next to each item, tap the three-dot menu to manually pick or skip it without scanning its code. Skipping moves the item to the skipped column without checking it out.



How do you replace a conflicted item?

If an item has a conflict, scan a similar replacement item* in front of you. The app automatically swaps it in — you do not need to manually remove the conflicted item from the reservation.



Note: In order to successfully replace an item, both the original item as well as the replacement need to be in the same category with similar names, otherwise the app will not recognize that the items are similar. Example: Canon SE40 is the equivalent of Canon SE40 001, Canon SE40 002, Canon SE40 003... However, a Canon SE40 and a Canon SG40 are NOT identical items.