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[Video] How to Manage Maintenance in Cheqroom

This video walkthrough guides you through utilizing Cheqroom to capture, track, and close out equipment repairs. 

 

What to Expect:

Flagging and Identifying Broken Assets: See how an administrator can spot flagged equipment and review user-provided details directly from the asset profile's history log.

Creating a Maintenance Request: Learn how to quickly elevate a damaged item to a dedicated maintenance request ticket, assigning essential parameters like a status tracking name, location, and a thorough issue description.

Tracking Key Custom Fields: Watch how to prioritize issues (from standard to critical), add mandatory fields (such as insurance claim numbers), log estimated repair dates, and designate specialized quality assurance personnel.

Resolving and Closing Out Requests: Discover how a technician logs into Cheqroom, checks high-priority tasks, inputs real repair costs, generates work order completion PDFs (with customer or technician signatures), unflags fixed hardware to restore its availability status, and officially closes out the support ticket.